Frequently Ask Questions

How do I place an order?
Shopping at Zeelibaas is simple! Just browse through our collection, pick your favorite items, choose the right size, and click on the ‘Add to Cart’ button. Fill in your details and click ‘Complete Order’ to get it delivered right to your doorstep.
No, you can place an order without creating an account. However, registering with Zeelibaas lets you track your orders and stay updated with our latest arrivals and offers.

Absolutely. Your personal information is safe with Zeelibaas. We use secure systems to keep your data private and protected at all times.

We offer both Cash on Delivery (COD) and online payment options. You can pay using MasterCard, VISA, JazzCash, or Easypaisa. All transactions are securely encrypted using SSL to ensure your data stays protected.
Products at Zeelibaas are in high demand. If you don’t check out quickly, someone else might purchase the item. If this happens, check back later to see if the item is restocked.
Yes, we carefully pack all orders to avoid any damage. Please check the package before accepting it. If the seal is broken or the package is damaged, do not accept the parcel and inform our customer support team immediately.
Yes, we offer a 7-day exchange or return policy. If you’re not satisfied, you can return or exchange the item within seven days of receiving it.
Yes, you can change or cancel your order within 24 hours of placing it. This includes updating shipping details or selecting a different size.
Your dress code is sent right after you place your order. If you don’t receive it, simply contact our customer service team and we’ll make sure you get it promptly.

Once your order is dispatched, you’ll receive a tracking ID via email. Use it to monitor your order status and delivery updates.